Terms & Conditions

By accessing or using the services provided by NXG Markets Limited ("NXG Markets", "we", "us", or "our"), including our website, trading platforms, and all related services, you agree to be bound by these Terms and Conditions.

NXG Markets Limited holds Licence No. T2022091 issued by the Mwali International Services Authority (MISA). Your client agreement names the entity that holds your account.

If you do not agree with any part of these terms, you must discontinue use of our services immediately. These terms constitute a legally binding agreement between you and NXG Markets.

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms. Material changes will be communicated via email or platform notification.

You must be at least 18 years of age (or the legal age in your jurisdiction) to open an account with NXG Markets. By registering, you represent that you meet this requirement and that all information provided is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account credentials. Any activity conducted under your account is your responsibility. You must notify us immediately of any unauthorized access or security breach.

NXG Markets reserves the right to refuse account registration, suspend, or terminate accounts at our discretion, including but not limited to cases of suspected fraud, money laundering, or violation of these terms.

NXG Markets provides access to leveraged financial instruments including forex, CFDs on indices, commodities, stocks, cryptocurrencies, and other derivative products. These services are provided on a best-effort basis through our supported trading platforms.

All orders are executed in accordance with our Order Execution Policy. Orders are routed to our liquidity providers under an STP/ECN model. Execution prices may differ from quoted prices during periods of high volatility (slippage).

We reserve the right to modify available instruments, leverage ratios, margin requirements, trading hours, and other conditions with reasonable notice. Emergency changes may be made without prior notice in response to extraordinary market conditions.

Trading fees include spreads, commissions (where applicable), overnight swap charges, and any other fees disclosed in our Fee Schedule. Fee structures vary by account type and are detailed on our website and in your Client Agreement.

Deposit and withdrawal fees may apply depending on the payment method selected. Any third-party charges (such as bank wire fees or currency conversion fees) are your responsibility.

NXG Markets does not charge inactivity fees. Your account will not be charged for periods without trading.

Deposits can be made via bank wire, credit/debit cards, e-wallets, and cryptocurrencies as listed on our website. Minimum deposit amounts vary by account type and payment method.

Withdrawal requests are processed within 24–48 hours once identity and payment checks are complete. Funds are returned to the original payment source where possible, as anti-money laundering rules require. After processing, the time for funds to reach you depends on your bank or payment provider.

NXG Markets reserves the right to delay or refuse any deposit or withdrawal if there are reasonable grounds to suspect fraud, money laundering, terrorist financing, or other illegal activity.

CFDs are complex, leveraged products and carry a high level of risk. They are not suitable for every investor, and you can lose all of the money in your trading account. Only trade with money you can afford to lose. The value of your positions can go down as well as up, and past performance is not indicative of future results.

Negative balance protection applies to all account types and limits your losses to the funds in your trading account, under the terms of our client agreement.

Leveraged products are not suitable for all investors. You should only trade with money you can afford to lose. Before trading, you should carefully consider your financial situation, experience level, and risk tolerance.

NXG Markets provides risk warnings and educational materials, but these should not be construed as personal financial advice. We strongly recommend that you seek independent professional advice before making any trading decisions.

All content on the NXG Markets website and trading platforms, including but not limited to text, graphics, logos, software, and proprietary trading technology, is the property of NXG Markets or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent. The use of our brand name, logos, or trademarks without authorization is strictly prohibited.

To the maximum extent permitted by law, NXG Markets shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, data, or trading opportunities.

Our total liability for any claim arising from or related to our services shall not exceed the total fees paid by you in the twelve months preceding the claim. This limitation applies regardless of the theory of liability.

NXG Markets is not liable for losses caused by force majeure events, including but not limited to natural disasters, wars, government actions, exchange or market rulings, communication failures, or system outages beyond our reasonable control.

Any disputes arising from these terms or our services shall first be addressed through our internal complaints procedure, described on our Complaints page. Complaints should be directed to complaints@nxgmarkets.com with a detailed description of the issue.

If the internal process does not resolve the matter satisfactorily, you may refer the dispute to the Mwali International Services Authority (MISA) or the relevant authority in your jurisdiction.

These terms are governed by and construed in accordance with the laws of the Autonomous Island of Mwali (Mohéli), Union of the Comoros, without regard to conflict of law principles.

Either party may terminate the client relationship by providing written notice. Upon termination, you must close all open positions and withdraw any remaining funds within 30 days.

NXG Markets reserves the right to immediately terminate or suspend your account without notice if you breach these terms, engage in prohibited activities, or if required by regulatory authorities.

Termination does not affect any rights or obligations accrued before the effective termination date, including any outstanding fees or unresolved disputes.