Regulations & Licenses
Know your customer policies have become increasingly important worldwide, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud, and terrorist activity.
NXG Markets aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method.
When you deposit funds, we require the following documents:
For any questions, please contact our customer support atsupport@nxgmarkets.com.
We highly appreciate you taking the time to provide us with all the necessary documents as soon as possible to avoid any delays in processing your transactions. We require receipt of all necessary documents before making any cash transactions to your benefit.
Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades.
Please note: If we do not receive the required documents, your pending withdrawals will be cancelled and credited back to your trading account. We will notify you in such cases via our system.
NXG Markets holds the security of documentation at the highest priority and treats all documents with utmost respect and confidentiality. All files we obtain are fully protected using the highest level of encryption at every step of the review process.
We thank you for your cooperation in helping us make NXG Markets a safer place to trade.